Re: Can’t seem to secure a connection when downloading cc

Hello @caitlindavies130 ,

This can happen if the DNS failed to translate the address of that page. (DNS server should be able to convert a domain name to an IP and vice-versa). 

⤷ Try restarting the DNS client: 

   🢒 Press Windows Key + R then type “services.msc” and hit enter to open Services window.

   🢒 Scroll down till you find “DNS Client” (Press D to easily find it).

   🢒 Right-click on DNS Client and select Restart.

   🢒 Now that the DNS client will restart, check to see whether you encounter the same problem again :3 

Also, besides the website you are trying to access, please let us know what browser you're using so we can offer you more option based on that xD. 

Looking forward to hearing from you ^_^! 🐱