Re: Cant edit my sims face features in CAS

Hi @vasco250 

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

• Options.ini (or just re-set all your settings manually)
• Tray Folder
• Screenshots/Videos/Custom music
• Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
• Custom content like clothing, hair, skins, make up ....
• ConfigOverride, if you have your own configuration files.
• Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

@crinrict hi! thank you! i will try and hopefully it will work :-)

@vasco250 Have you been able to solve this ?

@crinrict unfortunately, i have not. i have tried multiple times, but nothing seems to work.

@vasco250 So even with all mods deleted it shows all these mods variations still or do you now get no options at all ?

@vasco250 Moving this to tech issues for further troubleshooting and info