Forum Discussion

Catlover546's avatar
Catlover546
11 years ago

Re: Can't Install Sims 4 from DVD with windows 8.1

Things I've tried:

* rebooting

* installing from a different Windows account

* running as administrator, then not as administrator

* having the origin app already up before installing

* having the origin app completely shut down before installing

* entering the product code into the origin app before installing, then attempted to install both with and then without the origin app running first

Considering EA has been aware of this problem since September (I found a thread from then that said they are investigating), it's sad they still haven't figured out a fix (or at least I couldn't find one).  I guess I'll have to download the 8+ GB and make my daughter wait until tomorrow to play.  

1 Reply

  • Anonymous's avatar
    Anonymous
    11 years ago

    i think i've got it. i uninstalled everything..origin app, etc. Then i disabled my antivirus and windows firewall. then i opened the install disc and right clicked on the autorun app and selected "run as admin". after that it seems like everything is working. working slowly, but working. it is definating loading from the dvd.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,483 PostsLatest Activity: 12 minutes ago