Forum Discussion

Re: Can't load save file in The Sims 4

I'm able to load other saves, but I have all the packs, and thousands of people have also downloaded the save file so I don't think that's the problem. It's been loading for about 30 minutes.

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @XxRuby_jjxX  If it's been loading for that long, then the game is probably frozen or hanging, and all you can do is force quit.

    Whether this save worked in the past is one thing; that doesn't mean it works now.  If you want to try again, move your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop, launch the game to the Main Menu to create a new folder, and create a saves folder inside the new Sims 4 folder if one doesn't already exist.  Then download a fresh copy of this save and move it to the saves folder.  But don't add anything else to the new Sims 4 folder unless the download instructions specify that you need certain additional content.

    If the save won't load in a clean folder, but you can load other saves, then the problem really is the individual save you've downloaded.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.53,022 PostsLatest Activity: 10 minutes ago