Re: cheat console dont work in windowed mode

tried with mods disabled it dont work still it has to be a bug

also no other programs running

How big do you have your window when in windowed ?

I've tried multiple scenarios and it always works for me. Are you sure the window is active when you try the key-combination ?

What kind of PC do you have ? Brand ? Laptop/Desktop ?

Hi Crin,

I have tried all the different display options. Windowed, full screen, windowed fullscreen, and non of them have worked.

I am using a PC that I built. This is the first time I've ever experienced this issue. 

It was working fine before the last update.

Siri

the windowed is the max size like 1,920 x 1.080 its still not working and yes the window is active when i try to open it all it does it keep taking screen shots in the game it wont come up it only comes up in fullscreen or windowed fullscreen

cyber power pc and its a laptop

System Information
------------------
Time of this report: 5/14/2019, 16:34:14
Machine name: DESKTOP-S50K090
Machine Id: {93080A39-9D55-4F4D-B08D-02188CEAC83E}
Operating System: Windows 10 Home 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
Language: English (Regional Setting: English)
System Manufacturer: Micro-Star International Co., Ltd.
System Model: MS-7A38
BIOS: 1.70 (type: UEFI)
Processor: AMD Ryzen 5 1400 Quad-Core Processor (8 CPUs), ~3.2GHz
Memory: 8192MB RAM
Available OS Memory: 8144MB RAM
Page File: 9518MB used, 4514MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12

here is all my system info

If it's taking screenshots, then there's likely a program running that has the same key combination. It's a bot odd that it works in windowed or full windowed but either the keycombination isn't recognized properly and it thinks you're pressing C or a it's a program interfering.

Have you tried a clean boot ?

https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/

If it works in that mode, then it's a background program interfering and you will need to find out which one.

@Ascellacybin 

Try the same. If it doesn't work, it might be best to either search for a thread that is about all modes or make your own thread. I'd like to keep this to the windowed one in case it turn out to be a problem for others.

ive done everything repaired the game ect it still dont work in the windowed mode

and ive shut down every program on my computer that is running still the same issue it dont work

Did you perform a clean boot as instructed?

of course i worked on computers for over 17 yrs i make sure i do everything even tried a full repair of the computer it self its differently not my computer doing it

When you get a screenshot by pressing ctrl+shift+c it means that there is a background screencapture program running that takes the screenshot.

Also you posted two screenshots where Game Options were open. Please be aware you can NOT open the cheat console when any game dialog is open.

i was showing the settings to confirm that it was in windowed mode and i closed off all the programs even the screen capture one and it still dont work unless in windowed fullscreen or full screen only windowed mode cheat console will not come up still

starting to think no one really understands and that there just giving the run around and at this point i know EA will never fix it cause of all the others saying it works when it DONT

Do you still get a screen capture?

there is no screen capture program open gyazo ect

but the in game one thinks i want to take a picture in the game when i press ctrl shift and c at the same time so something in the windowed mode is confused 

cheat console doesnt open with ctrl shift c but instead takes picture in game with it in windowed mode this needs to be looked at

Gyazo is known to cause this. Please try to uninstall it and see if it then works.

And to clarify are you saying that the game itself takes a screenshot? Which would mean that a screenshot is stored in Documents\Electronic Arts\The Sims 4\Screenshots just as if you pressed C by itself.

i uninstalled it but still dont work

and still keeps doing screenshot in game with that

this differently needs to be looked at why it doesnt work in windowed mode

So you are saying that it is the games camera that is triggered. It will look like this:  If you don't get this dialog it isn't the game taking the screenshot.

If it is the game then there are two possibilities. A defect keyboard or you inadvertently press C before ctrl+shift.

no im pressing ctrl and shift before C and its trigging it so idk ea dont know how to make a game that works correctly in windowed mode EA= we dont care

It would make it so much easier to help you if you just answered the questions I ask instead of posting something irrelevant. Fact is that you are the only one that see this which means that it is local to your particular setup. It is not possible to have a bug that only affect one.

ok get a cyber power pc and figure it out and let me know the issue then cause everything i have looked at is correct ive checked the keyboard settings ect nothing else uses ctrl shift c but the sims 4

also to show im uploading a video to show it dont even work

Sorry, but I can not afford to buy a new PC at the moment. Several of the usual helpers here have tested this on their PC's with no trouble and no one else have reported such a problem. i noticed that you still haven't answered my questions. Does that mean that you have given up on finding the problem?

no im gonna show you in the video what im doing to try to get it up and no im not pressing C before ctrl + shift

Ok I can see that it is the game taking the screenshot a little late (it seems it does it as you let go of the keys) which points to a keyboard error. Please try to see if you can borrow another keyboard to test with.

tried like you said with 3 different keyboards still dont open the cheat console window keeps taking screen shots which it shouldnt do it should open the cheat console window

I also still cannot open the cheat bar in windowed mode.

My computer doesn't even take a screenshot - it just does nothing.

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@Ascellacybin wrote:

I also still cannot open the cheat bar in windowed mode.

My computer doesn't even take a screenshot - it just does nothing.

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Thought you said it's not working in any mode for you ?

As said before, it's best to either create your own thread or use any of the ones that are for all modes. Like to figure out here what's going on if it's a problem in Windowed mode only in this thread.

@AngelDream2007  We're not trying to give you the runaround but try to figure out why it's not working for you. To me it seems that the game is not recognizing the shift-ctrl in windowed mode. It's an interesting problem but EA will also not be able to fix it if they can't find out what's going on, especially as it doesn't seem to be a general issue. Any info you can give is is helpful.

So far we already ruled out a few things, so that's good. Now we only need to figure out what is causing the issue. 

Are you running Origin In Game ? If so, might be worth turning that off.