Forum Discussion

CasualSpud's avatar
CasualSpud
Seasoned Newcomer
3 days ago

Re: [CURRENT ISSUE] Sims 4 Failed to Launch Game

When I downgraded Xbox PC gamepass, the Sims4 wouldn't launch so I switched from PC Gamepass to Steam.. unlinked PC gamepass and downloaded the game and linked Steam. Now the game won't launch and gives "an error on our end caused the launch to fail. Try again a little later"  popup. All my dlc was purchased on the EA app, so they should be available... but can't confirm if I can't play the game.  Any ideas??

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey CasualSpud​,

    Given the error you mentioned and the subsequent issues launching, I've merged your post to this thread.

    Please see the first post for more information and steps to try so we can get this cleared up, thanks!