Re: DirectX 11 Technical Issues and Feedback Thread

Hi. I'm having the same trouble as @konansock with not being able to Alt+Tab or Windows Key to switch to other programs (e.g., firefox, discord) mid-game after switching to dx11. I have one curved screen monitor, no others connected. I have switched to Windowed Fullscreen and that has allowed me to switch programs mid-game. Also having the black photos issue. Here's some details you asked for, and attached is the dxdiag txt file.

Platform: PC, EA App
Which language are you playing the game in? English
How often does the bug occur? Every time I open the Sims4
What is your current game version number? Latest Patch - 1.107.112.1030
What expansions, game packs, and stuff packs do you have installed? All but simtamates, poolside, and fashion street kits.
Steps: How can we find the bug ourselves? Load into a legacy save to see that photos taken (not on sim's cellphone) are black/blank. Download art from gallery and it is black sometimes. Try to Alt+Tab while in fullscreen display and it won't let you switch screens.

What happens when the bug occurs? Pictures are black/disappeared. Art is black/disappeared. Sims4 stay on screen display without switching to other display/screen/app, etc.
What do you expect to see? Sims pictures and art displayed as per normal. Able to Alt+Tab out of Sims4 mid-game.
Have you installed any customization with the game, e.g. Custom Content or Mods? Tested with no mods or CC in gameplay and on the gallery - still the same problems. Added mods and CC back in and still the same problems.

Hi there, just wanting to add I'm also having the issue where descriptions over 5 lines long for things like food and items aren't rendering properly. Otherwise the game is working fine in DX11 for me - graphics are nicer, game runs smoother for me and I'm not experiencing any lag, frame drop or other issues. I do think when you guys properly release this that it should be an opt-in thing in the graphics options.

So, I wanted to share that everything was working great with the update, until I noticed my photos turned black. I was so upset I had to stop playing my game. I'm so glad I sat on it because I was about to go back in and delete all my photos. During that time, I learned that the dx11 update was the cause of them turning black because someone in a Facebook group shared the link to this thread. I removed the command, as they did, and my photos are back to normal. 

I can't get to the desktop when I'm playing in fullscreen when I press the windows key like I'm used to. I'm using dx11.

@LirraFlirraTry the windows key+D (That's where you switch to your desktop directly).

Optionally, Windows Key + Tab and switch to another desktop screen (and add one to switch to, if you haven't already).

Or, Alt + Tab out like most everything else.