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4 Replies

  • metalxdelights's avatar
    metalxdelights
    3 years ago

    I didn’t purchase them through steam, someone just had tips on how to regain access to origin. The sims 4 I bought the deluxe edition when it was available as a physical copy eons ago when it was released and all of the expansions I purchased through Origin.👍🏾

  • metalxdelights's avatar
    metalxdelights
    3 years ago

    I purchased a few kits and high schools years after the changeover to EA.

  • metalxdelights's avatar
    metalxdelights
    3 years ago

    Just an update from me. I’m still having issues and EA customer support isn’t really helping. They directed me to Microsoft lol. I’m having zero issues with downloading any games from other providers like Steam, Blizzard or Epic. This is an EA issue. So many people are having issues with this, I’m surprised that they haven’t found a solution that works for everyone. Very frustrating. I’ve been dealing with this since 06/04. 💔 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @metalxdelights  This is a holiday weekend in the U.S., so it might take a couple days to get an official answer from an EA community manager.  If you don't want to wait, you could try reinstalling Origin in the interim.  Even though it's not usable in Windows anymore, it can and often does download missing content in the background.  I described the process more fully here:

    https://answers.ea.com/t5/Technical-Issues-PC/I-Purchased-Growing-Together-It-doesn-t-download-Can-I-get-my/m-p/12672048#M254307

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,550 PostsLatest Activity: 4 hours ago