Forum Discussion

Anonymous

Approved

Re: Every time i enter it creates a new Electronic Arts Folder and restarts my game

Well baisicly each time I enter the Sims 4 restarts as a new game, so i can't see my saves everything in my gallery is deleted and when i open it, it shows everything from the limited edition. But when i close that it creates a new Electronic Arts file folder which holds the other folders eg. Mods . So it creates a brand new game with no mods. I have used 2 accounts on my PC.

4 Replies

crinrict
Hero+
11 years ago
The gallery should not be related to any settings on your computer. Do you mean your local library ?

Do you have admin rights on your PC ? Can you try if the same happens if you start Origin as administrator.

Also after playing a game, go to this folder: documents\electronicarts\thesims4\ and check if you have save games and all, then make a copy of the folder to somewhere else (like your desktop) and then start a new game to see if the folder is reset again.
Anonymous
11 years ago
Approved
Wow that worked c: i copied my old saves into the new folder, now i just have to see if i close it if it will still restart but thank you as this will be my alternate, You have helped soo much and are better at solving problems then EA!
Anonymous
11 years ago
Approved
It worked and it has stopped creating new files. Thank You Sooooooooooooooooooooooooooooooooo Much <3
crinrict
Hero+
11 years ago
Great to hear.

Enjoy the game 🙂