Forum Discussion

8 Replies

  • I can play the game with no crashing at all. But only without DLCs. At least that works for me.

    1) I completely uninstalled the Sims 4 and the Origin client.
    2) Restarted the computer
    3) Renamed "My Documents > Electronic Arts > The Sims 4" to "My Documents > Electronic Arts > The Sims 4 - Backup"
    4) Completely deleted the remaining Origin folder (for example "C:\Program Files (x86)\Origin")
    5) Completely deleted the remaining Sims 4 folder (for example "C:\Program Files\Origin Games\The Sims 4" or "C:\Program Files (x86)\Origin Games\The Sims 4").
    6) Installed Origin as Administrator
    7) Installed the Sims 4 - IMPORTANT: Only Base Game, NO DLCs
    8) Installed ALL my mods from "My Documents > Electronic Arts > The Sims 4 - Backup", including scripted once (of courses only scripted mods which have been updated for 1.68.154)

    After that I was able to play the game for 5 hours WITHOUT ANY CRASH. And with sound ;-)
    So the problem for me is definitely in one of the official Sims 4 DLCs. With all my DLCs installed, I was not able to play for more than 5 Minutes without crashing.

    My DLCs are:
    Expansion packs
    The Sims 4: Get to Work
    The Sims 4: Cats & Dogs
    The Sims 4: Seasons
    Game packs
    The Sims 4: Vampires
    The Sims 4: Realm of Magic

    So it might by a good thing for EA to search the crashing in one of the DLCs.
    I did not have time to install my DLCs one after the other, to find out which one is actually causing the crashing. Maybe I will do that tonight, I'm at work now, it's 11:34 over here.

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago

    I've noticed a lot of post in here that have nothing to do with crashing. Please repost your issue in either of the threads linked below or make a new thread if your issue was infact not crashing

    There can be two reasons your post ended up in here:

    1. You posted in here, unaware that your issue is different
    2. You posted in a thread that was mostly about crashing and that got merged with this.

    Please only post in here if you have actual crashing issues AND have tested without mods/cc installed

    What does that mean ? It means that you can open your game but then after any amount of time, it just closes down without any error messages.

    Few examples of things that do NOT belong in this thread

    Issues that are probably related and are fine in here

    • Immensen Lag and Memory Leaks
    • Audio starts to crackle
  • VanezzaBlood's avatar
    VanezzaBlood
    5 years ago

    @TheSimsSerbia  Please read my description carefully before posting. I did uninstall the game:
    -> 1) I completely uninstalled the Sims 4 and the Origin client.

    After that I deleted the folders.

    And what about "this can couse more problems then it was"???? My game works fine now 😃

  • jasonbrok47's avatar
    jasonbrok47
    5 years ago

    Asking this out of curiosity, what happens when you guys put Origin into the offline mode? Are you still having crashes in that case?

    Because a friend of mine told me that his issue was solved once he started to play in offline mode.

  • melsfav's avatar
    melsfav
    Rising Rookie
    5 years ago

    @crinrict wrote:

    my game opens but won't make it through the loading screen, meaning it crashes before the main menu, i'm just asking to be sure because other people saying their game crashed halfway through the gameplay, is it the same thing do i need to report there too?

  • Product SIMS 4

    Platform Windows PC

    Which language are you playing the game in? English
    How often does the bug occur? Every time (100%)
    What is your current game version number? Most Current
    What expansions, game packs, and stuff packs do you have installed? everything, i own all of them.
    Steps: How can we find the bug ourselves? The crash always occurs for me with in minutes of opening the cheat menu. I play vanilla, no mods and no cc. I only use the cheats: bb.moveobjects others. Every time i use a cheat; minus Kaching, the game freezes and crashes with no error code. 
    What happens when the bug occurs? The game freezes. Then windows notifies me of the crash and closes it.
    What do you expect to see? I expect it to be able to work with the cheats given to us. 

    Have you installed any customization with the game, e.g. Custom Content or Mods? Not no
    Did this issue appear after a specific patch or change you made to your system? After this update, i have had very few crashes ever before this, but now i cant play more than 2 minutes after using a cheat code. Most recent crash file attached, was trying bb.moveobjects on one of the new pre-made lots that i had moved my sim into.