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Re: [FIXED] Game Crashes after November 2020 Patch - READ FIRST POST

I was just playing with the snowy escape have been playing it for about 5 hours when I went to put my sim to sleep the game just closed. I have my sim living in the area in the town and she had been playing on one of the computers then put her to bed

8 Replies

  • Simsational_CJ's avatar
    Simsational_CJ
    Seasoned Novice
    5 years ago
    @puzzlezaddict My game is also crashing. It is becoming a pattern. I did see though that the Sims team is addressing the issue due to many reports of crashing. I have no mods or CC in my game right now. I just thought I'd let it be known that this is becoming an issue. I've never had The Sims 4 crash on me so, 4 times in a couple of hours is A LOT for me. I'm just going to wait on a fix and save my game a lot. I have noticed that when it decides to crash my sound goes a little wonky. Then it crashes.
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @Simsational_CJ  The crashing, or most of it, does seem to be related to in-game sound.  Please see the crashing thread I linked earlier for a (potential) temporary fix, and you can keep an eye on that thread for updates.

  • Simsational_CJ's avatar
    Simsational_CJ
    Seasoned Novice
    5 years ago
    @puzzlezaddict I did go into that and I found a fix. It said to right click on the Sims 4 in origin in your game library and click game properties, then I believe advanced something or other. Then to type in "-noaudio". I did that and my game hasn't crashed since then. I'm still trying to find a fix for my daughter however. She updated the game but now it won't open. LOL. Go figure. And now I'm worried bc I do want my audio back and I'm not sure how I'm going to go about that being I put that into the game properties. It's okay though, I'll get it all figured out. Thank you so much for being here and replying.
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    5 years ago

    @Simsational_CJ  When you enter a command line argument in the Advanced section of Game Properties, it should stay there until you remove it.  So you should be able to simply delete the -noaudio command and save the change, then have your audio back.  Hopefully EA will release a proper fix soon enough, and you'll be able to go back to playing normally.

    For your daughter's issue, you can try the usual recommendations, which I listed for someone else here:

    https://answers.ea.com/t5/Technical-Issues-PC/Sims-4-won-t-launch/m-p/9734633#M195227

    If none of those help, it would be best for you to start a new thread specifically about your daughter's issue.  And please attach a dxdiag to the initial post as well.

  • Vatzfu's avatar
    Vatzfu
    5 years ago
    @Simsational_CJ Once you get the game to open, try to set the audio quality to low or maybe run the game in windows 8 compatible mode, might do the trick.

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