Forum Discussion

Re: Gallery name changed

They still would need your password to access your account. If you're ID has anything to do with your password, you should change that asap. I

You can also activate two factor authentication for extra security.

2 Replies

  • I am looking at all the information I have concerning my Sims account.  I have an e-mail address and a password to access the game and The Sims Forum I have a Persona, FrogPrince, which has always been used until now. I have a Master ID: Y0B73T0X. I have a secret question and an EA Security Code which I have no idea on how to use. I don't seem to have a password.  I tried to change the YOB73T0X a longtime ago and was not allowed to  change it.  My fear is that if I try to change it now, all my contributions in the gallery will be gone or credited to someone else and I will be no further ahead. than when this conversation was started. It seems to me that I should leave everything as it is even if I don't like it.  I am 75 years old. I can't jumps through hoops to find a way of fixing things when they go wrong and EA does not make it  easy.

  • crinrict's avatar
    crinrict
    Hero+
    7 years ago

    The password you use to login, is your password.

    The security code is a one time thing which is sent to you when you login on a new device. It expiries after a while and you get a new one if you try to login on a new device.

    Never give anyone your password or your security code. The security question might be asked by support if you contact them. Never give it to anyone else (not what the question is nor the answer). 

    When you change your name, the creations you have uploaded now, should still be created to your old name (YOB..) but you could also just download them, remove them from the gallery and then re-upload once you changed your name. You will loose all current downloads and like though. They won't be given to just someone else.

    Maybe it is best to leave as is. You are not at any security risk with just the Origin-ID/EA-ID showing in the gallery.