Re: Game crashing after 4/16 update - troubleshooting inside

More relevant information: Yesterday they had me try running it on my administrator account to see if it still worked. It did, no crashing. Today I went to play on the administrator account, and I found out why it wasn't crashing. I hadn't gotten the 4/16 update yet. Today it forced me to update before playing, and what do you know, within 30 seconds of starting the game it crashed again. Something with this update is causing it, and Windows support isn't going to be able to tell me what.

I checked in my settings to enable BSOD. My computer is already configured to automatically do a memory dump on crashing. But no dump file is being made when Sims 4 causes it to crash. Additionally, I did run a memory check and it returned no errors.

EDIT: Also, I just disabled auto-restart for BSOD, and it's still restarting, no BSOD. Just immediately my computer shuts off and restarts.

Please post a DxDiag. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file directly to your answer.

In case you didn't see my previous edit because I edited at the same time you replied, I did disable auto-restarting upon BSOD, and it's still restarting when it crashes. Just turns off then back on immediately. Here's my DxDiag

You have an MSI I see. Please check if you have Nahimic installed. If you do disable or uninstall it.

You also have a problem with Nvidia control panel please uninstall and try reinstalling the drivers.

I don't have Nahimic installed. I went ahead and spent a long time uninstalling/reinstalling all of my Nvidia drivers. Took me awhile because the most recent Game Ready Driver was having some issues with the latest update for Windows but got the drivers through a fresh install of GeForce Experience. So far, it seems that The Sims 4 is fixed! I haven't run into a crash yet. I'll play it a little bit more and see what happens, if it crashes again I'll be sure to come back!

Well, I thought I had it all solved. It seemed like it wasn't crashing anymore, after reinstalling my Nvidia drivers I was able to play for a few hours between Saturday and today. But, it just crashed after only playing for less than an hour, causing me to lose all my progress in Create-a-Sim. Not sure what else I can do at this point. This graphics card is only a couple months old, so I'm not sure what the issue seems to be. It (the game) is now right back to crashing every few minutes upon launching.

I checked online and everywhere says this GPU should only require 450-600 tops. I have a 650W PSU. Is there a way I can test if it is my PSU? Other games don't seem to be having an issue.

EDIT: Well. I didn't think it was that because other graphically intensive games didn't seem to have an issue, but to test it myself I ran the most graphically intensive game I own (The Witcher 3) on all Ultra settings and what do you know, same thing happened. This PSU is a number of years old now, probably just dying with time. So, I guess I have to buy a new PSU! Thank you for all of your help!