Forum Discussion

Re: game crashing after installing eco living

@slerette82994  Does a new save crash, or just this one?  Please test if you haven't already.

And if you get an error code, please post a screenshot of it.

5 Replies

  • fathomsealskin's avatar
    fathomsealskin
    5 years ago

    I am having similar issues. I was playing with a sim at the university and all of a sudden she couldn't attend classes. Nothing happened. So I saved and exited to main menu to try and reload the save and see if that fixed the problem. 

    After that, it would crash every time I tried to reload that game. I created a new game and I am able to exit out and reload that save with no problem. It's just the game that I have invested a bunch of time into that is affected, it seems. There is no code error. I attempted to repair the game with the origin tool without any success.

    Any suggestions? 

  • slerette82994's avatar
    slerette82994
    5 years ago

    I followed this advice, and so far, my game is working again without crashing. I will post again if the crashes continue, but I think this has fixed it! Thank you!


    @puzzlezaddict wrote:

    @fathomsealskin  Please go into Documents\Electronic Arts\The Sims 4, right-click on the saves folder and select Copy, then right-click on the desktop and select Paste.  This way, you'll havea backup of all your saves in case you need it later.

    Next, try manually recovering a backup save, as described here:

    https://sims4.crinrict.com/eng/2014/09/save-games/#wiederherstellen

    Let me know whether it works.