Re: Game crashing after repair and reinstall, multiple folders
@gracelynmage Just to be clear, there are always two Sims 4 folders, at least when the game has started. One contains the program files, which by default will be stored in one of these locations, depending on the app you use to install:
C:\Program Files\EA Games\The Sims 4
C:\Program Files (x86)\Steam\steamapps\common\The Sims 4
The other folder contains user data and is always stored in Documents > Electronic Arts. But the full file path follows the Windows location for Documents, and enabling OneDrive can change that, as can other user interventions.
You don't need to reenable OneDrive, and it sounds like you'll be beltter off long-term if you leave it disabled. The first step is to find out what folder Windows is using for Documents. Search Windows for "command prompt," open it, and enter this command:
reg query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" /v "Personal"
If the file path points to OneDrive, that's the issue. Here's how to change it to the proper location:
You'd change the Personal value to %USERPROFILE%\Documents . If the file path doesn't point to OneDrive, you can still change it; either way, this may well be the reason Sims 4 won't start.
