Hi, I'm not sure if this post is still open for help. But, I am facing the same issue.
The game crashes randomly or sometimes when I try to save. At times it will have an error message, other times it won't.
I have included my DxDiag, system scan, and DISM results. Hoping someone can help. Thanks!
@raven24c Did you run sfc /scannow as well? If not, please do that first. DISM doesn't fix any issues on its own; it's more of a setup to make sure sfc can properly do its job of repairing system files.
Your dxdiag is missing some info, including for both graphics drivers, and at least two listed errors are definitely related to an issue with one of these drivers. So please do a clean uninstall and reinstall of both drivers, as described here:
Use the newest Intel and Nvidia video drivers Dell provides for your system:
https://www.dell.com/support/home/en-us/product-support/product/g-series-15-7500-laptop/drivers
The correct order of operations here is uninstall the Nvidia driver > uninstall the Intel driver > restart > reinstall the Intel driver > restart > reinstall the Nvidia driver > restart, all while your laptop is offline. Then try again to play.
@puzzlezaddict I did run the sfc as well. Not sure why it didn't attach.
I included the screenshot of what it said when I ran it. I'll try uninstalling and reinstalling both drivers now.
