Re: %GameName% keeps coming instead of "Sims 4", does anyone know how to fix this, p

OneDrive is already turned off on my end, so I took out the old electronic arts folder and allowed it to make a new one, and it loads the game to the loading screen but gets stuck. 

@YoungGreatQueen  Please run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

And let me know if you happen to have installed Sims 4 through Steam.  I don't actually know whether the EA App would throw this error in that case, but it's worth checking.

Hi, thank you for all your help. I realized something happened to my driver and the directory of where Sims 4 and the mods were going were messed up, so I had to go back and refollow the videos I used when I got my new drive. https://youtu.be/AaLnm8t7hgk?si=Ju_DNOkpSJQvAIiv , https://youtu.be/kNU-DeMc7Ew?si=Z7sRyZtkkap0tGAW 

@YoungGreatQueen  Is everything working now?  If not, let me know.

To update, unforunately no. There was a deeper problem, and my driver had corrupted problems. The good news is Amazon gave me credit to get another one, and its arriving tomorrow. So ill be able to transfer any good files left for Sims and still play.

@YoungGreatQueen  Sorry to hear that, but at least you're getting a system that should work better.  When setting it up, I strongly suggest not using OneDrive, or disabling it as soon as possible, ideally before you've transferred any data.  You can always selectively enable its options later; it's just easier to deal with before it's holding your data hostage.  Here's how to stop it from syncing your data:

https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Sims-4-saves-user-content-disappearing-PC/m-p/12475370#Remove