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roberta591's avatar
roberta591
Hero (Retired)
8 years ago

Re: How do I turn the Sims 4 online?

@Melody414  Open Origin - login (if not logged in already - click Origin in the upper left - click go online - see if that helps.

3 Replies

  • EA_Mai's avatar
    EA_Mai
    Icon for EA Staff rankEA Staff
    8 years ago

    Hi @Melody414,

    Were you able to fix the issue with @roberta591's suggestion? If so, remember to press the 'Accept as solution' button to let everyone know, it could be useful for other players with the same error message in the future! 

    Let us know if you still need help, 😉

    -Mai

  • Can someone please help me! I've tried everything. My origin says im online. I've repaired, updated and everything. I bought and downloaded the Go to work extension and it keeps says offline. I've spent the last two hours trying to fix it and still cant. PLEASE HELP!

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @Berrynice72,

    If your Origin is still stuck in offline mode, I would try going through these steps to clear the Origin cache.

    If you're still having trouble with Origin after that point do feel free to start a new thread over on the Origin boards.

    This thread is quite a few years old so I will be locking it here to prevent additional necro-posts, thanks!

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