Re: How to download The Sims 4 from a disk.

@Kirsty04Roberts If the code that came with the disc you have has already been registered to another Origin account the code can not be used again with any other Origin account. Once a code is accepted that code is locked to the Origin account in use at that time. The disc version is only an installation media as after the game is installed the disc is no longer needed to play the game.The code included with the disc is a way to register the game to an Origin account (like proof of ownership) and once accepted by the system that code is locked to the account in use at that time.

hth