Re: I am having a white screen while playing my sims 4 game
@lovlinus Please try playing in a clean boot:
The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run. Disable the rest as described.
When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled. If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again. Disable the EA App's overlay as well, which I believe is under Settings > Application.
Don't open anything other than the EA App. Start the game in windowed fulllscreen, then try again to change a graphics setting.