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BellaBelleC's avatar
BellaBelleC
4 years ago

Re: I cannot place objects in Build/Buy

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? Newest update, March 2021
What expansions, game packs, and stuff packs do you have installed? Eco- Lifestyle, Cats and Dogs, Island living, First pet Stuff, Laundry Day, ParentHood, Holiday Pack
Steps: How can we find the bug ourselves? I have CC and Mods in my game and when I want to edit or furnish a house I can’t pull any objects from the items menu. But it does would if I take my CC and Mods out of my game. But CC makes my game playable for me. This started happening after the March 2021 update
What happens when the bug occurs? I can’t drag/grab objects from the item menu in Build and Buy mode
What do you expect to see? I should be able to furnish my house but I can’t because I can’t grab objects from the item menu in build and buy mode. But it does work when I don’t have CC in my game but CC makes the game playable for me.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I updated my game in March/ February 2021 and after the update that was when the issue occurred

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I can’t grab/ drag objects from the item menu in build and buy mode. This started happening after the March 2021 update. When I remove my CC and Mods the bug doesn’t occur but CC makes the game playable for me. Please help

3 Replies

  • JonaO703's avatar
    JonaO703
    Hero
    4 years ago

    @BellaBelleC Hi! I'm sorry you're having trouble.  Unfortunately, this is probably not a bug but likely some of your CC may be corrupt or incompatible with the game.  Please make sure you have the most recent version.  You can check with the creator or at the site where you downloaded them.  Do you have any mods?  If so, you may need to update those as well. There are some known issues with some of the BuildBuy mods, like TOOL.

    In the meantime, I suggest testing your mods/CC a little bit at a time.  If you have a lot of mods/CC, the 50/50 method works best. 

    1. Divide your mods/CC in half (maybe make a folder on your desktop to hold the half you're taking out). 

    2. Before opening the game with the half you're testing, delete the localthumbcache.package file located in the Documents / Electronic Arts / The Sims 4 folder

    3. If the game works with that half, test with the other half. (Again, delete that cache file before opening)

    4. Once you know which half is causing the issue, divide those in half and test again (delete the cache file again). 

    5. Repeat the process until you find the culprit.

    Hope this helps!

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