Re: i cant close the game whilst its stuck with the green diamond spinning?

Hi I've encountered with the same issue as the person in the replies and I reset my computer and redownloaded ea I put my dxdiag png in this forum could there be any way you could help fix my game as well.

@aqua20603  I've split and merged your posts into their own thread to keep everything together.  Your dxdiag lists a number of generic Windows errors, so let's start there.  Please run a couple of basic checks on your Windows system files:

• Hit Windows key-X
• Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
• Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
• The system will start validating soon. If it throws an error, please list it here
• After it reaches 100%, hit Windows key-X again
• Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
• Inside the window, copy and paste “sfc /scannow” without quotes, and enter
• Post the message you receive here

Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates.  If any install, restart again afterwards.

Please also increase your computer's page file.  Here's how (option three):

https://www.elevenforum.com/t/manage-virtual-memory-paging-file-in-windows-11.8618/#Three

Set the minimum to 16000 and the maximum to 16384, then restart your computer to see the effects.