Re: i can't download a sims package it still says purchase
There's a thread for this issue that I started when I bought the Basement Treasures kit. Not that there are any real answers there either...but maybe it'll help?
Forum Discussion
2 Replies
Thanks I will try the link
EA_SolaireCommunity Manager
@caressalyce @Brianna_Hav @darysrcavies
Please reach out to the live support team so they can look over the billing details on your account and verify that there are no issues with the purchase- here on the forums we wouldn't have access to your specific account details to investigate this further with you and see what's going on. You can contact live support by submitting a help request on the site here so they can look into this further with you.
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