Forum Discussion

Re: I cant install the Sims 4

Hi @kacperWiedzmin3,

Thanks for that 🙂

Let's try this:

  1. Open Control Panel and uninstall the redistributables (Microsoft Visual C++ Redistributable) for 2010 and 2013. You might have others, but uninstall only the 2010 and 2013 ones.



  2. Restart your computer.
  3. Go to C:\Program Files (x86)\Origin Games\The Sims 4\__Installer\vc
  4. Open vc2010sp1 \ redist folder
  5. Right click on each of the exe files in that folder and select 'Run as administrator'
  6. Repeat step 5 for the vc2013 \ redist folder
  7. Restart your computer

Try the game now. Any differences? 🙂

-Mai

2 Replies

  • Anonymous's avatar
    Anonymous
    7 years ago
    Approved

    where do I find the download button the the official sims 4 website if I already got it but not on origin?

  • crinrict's avatar
    crinrict
    Hero+
    7 years ago

    Sims 4 needs Origin. You need to download it through Origin. 

    If you bought a key/DVD, you need to redeem that on Origin.