Re: I have done everything to fix my game and it is still broken.

@ehm89hwmr47b  What exactly do you mean when you say you think there's a problem with the game data?  It's not an overall problem with Sims 4 or more people would be affected; although you're not the only one to report something like this, most people can still play.

Please start a new save, as a test, and let me know whether it's affected in the same way.  Please also run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/