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Re: I have windows 7 and I can't download CC for my sims 4 game. Any help?

I don't believe I'm using One Drive, I always just go from libraries to the folder ETC. Would that make a difference?

The last time I found the Electronic Arts folder Sims 4 wasn't in there, Spore(?) was. I then went on TeamViewer 10 with the friend that I asked to help and he found it somewhere else.

My computer is a mess.

5 Replies

  • 172e3cda0034987's avatar
    172e3cda0034987
    7 years ago

    When you navigate to this path: C:\Users\Username\Documents\Electronic Arts What user folders do you see?

    For example, I see Sims 3 and Sims 4 as shown in the photo below:

    If you don't see Sims 4, you may need to log into Origin > Games Library and double-click on Sims 4 to launch it before it will create a user folder inside the Electronic Arts folder.

  • e29960f376f5dce's avatar
    e29960f376f5dce
    6 years ago

    @172e3cda00349872Hey! 🙂 (sorry for the late reply) I finally found out how to download CC for the Sims 4 but whenever I download it, it says "Adobe Reader could not open --- package' because it is either not a supported file type or because the file has been damaged" And I know Adobe Reader isn't meant to open those files types but I had to get rid of WinRAR because it was acting up. Do you know any other reliable programs I can use for my CC

  • sallinger79's avatar
    sallinger79
    Seasoned Scout
    6 years ago

    You're not supposed to open the package files. There's nothing in there that you can do anything with. (They're not like a .zip or .rar file.) Just put the files in your Mods folder and the game will recognize and use them the next time you play.

  • @sallinger79 Yes I know I'm not supposed to open the files but it won't even let me download them because of Adobe Reader- I'm asking if there is some sort of .zip or .rar program that I can use to download my CC
  • EuphorialQueen's avatar
    EuphorialQueen
    Hero (Retired)
    6 years ago

    @e29960f376f5dcea wrote:
    @sallinger79Yes I know I'm not supposed to open the files but it won't even let me download them because of Adobe Reader- I'm asking if there is some sort of .zip or .rar program that I can use to download my CC

    Your best bet would be to go to the original creator of the files. 
    Using mods or custom is the player's personal choice.
    EA/Maxis does not support their use.

    Maxis Policy on Mods
    https://help.ea.com/en-us/help/the-sims/the-sims-4/mods-and-the-sims-4-game-updates/#policy

    - EQ Avid Sims Player
    #EQCreations
    I do not work for EA
    All packs installed and patches are current.
    PC / Win 10
    Never used CC or mods.