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Re: I just switched to the EA app and my addons are NOT in the game.

This is how I fixed mine. I am sharing some steps below, please follow the steps mentioned and then once you have done it check if you are still facing the issue or not.

1. Go to Documents > Electronic Arts
2. You'll see a folder here called The Sims 4
3. Right click and rename this folder to The Sims 4 Old
4. Once done. Launch the game. Reach the main menu and exit the game.
5. Now go back to Documents > Electronic Arts
6. You'll see 2 folders here. The Sims 4 Old and a newly created The Sims 4 folder.
7. Go to the Old folder. Copy 2 folders here: Saves & Tray.
8. Paste and replace them in The Sims 4 folder (Newly created one)
9. Once done. Launch the game. Game should work properly with their progress.

1 Reply

  • LittleVory's avatar
    LittleVory
    Seasoned Newcomer
    2 years ago

    I was having issues with my add-ons where it wouldn't install. I tried moving folders, reinstalling the EA app, clearing the cache, the whole nine yards. HOWEVER, I can confirm this reply fixed my issue! So to those that have this issue as well, it works 100%. Follow their steps listed to a T and it works. It finally installed all of my add-ons I still needed downloaded, and the game still works wonderfully. Thanks for the steps and making it so easy, absolutely appreciate you!