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No their issue is that refunding a game on steam that they already owned on origin, removes it from steam (correctly) but also their origin copy (incorrectly)
@DaddynGabby What specific issue are you having? Yes, Origin is required to play Sims 4 in Windows or macOS, even if you bought the game from Steam. If Origin isn't working, that can usually be fixed.
No their issue is that refunding a game on steam that they already owned on origin, removes it from steam (correctly) but also their origin copy (incorrectly)