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crinrict's avatar
crinrict
Hero+
9 years ago

Re: invisible face texture townie glitch?

Hi @kingalistair7

that looks scary

Are your drivers all updated ? 

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

After renaming the folder, repair your game again.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

  • Options.ini (or just re-set all your settings manually)
  • Tray Folder
  • Screenshots/Videos/Custom music
  • Rest of the save games (leave out slot_00000001.save which is the autosave)
  • Custom content like clothing, hair, skins, make up ....
  • Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

7 Replies

  • kingalistair7's avatar
    kingalistair7
    Seasoned Newcomer
    9 years ago

    I think I've figured out which file was causing me trouble!!
    Looks like it was Cien's "No EA eyelashes", and looking at their download page I've seen a few people had reported a similar bug.

    In the future I'll see if I can work around it because it's a great mod, but thank you so much for helping me out!!

    I was worried I'd never be able to play again, haha.

    Have a great day, thanks again~

  • PeachyMeadows's avatar
    PeachyMeadows
    7 years ago

    thank you this was very helpful!

     I had it too and I had the same glitch thanks again!

  • yukimasahiko's avatar
    yukimasahiko
    7 years ago

    Hello, What u said about removing the "No EA Lashes" It worked for me as well. Ty for that...

  • LostSimmmer's avatar
    LostSimmmer
    7 years ago

    I just wanted to say thank you so much.

    I have been using the eyelash remover for ages but recently I turned on 'No CC for Random'.

    Once it was turned on the faces just started glitching out and I got so scared.

    I was not willing to turn CC back on so that the townies looked freaky again.

    I was just playing and then this chick walks in without a face and at the start I thought she was wearing a thug mask but I knew I didn't have any so I immediately went onto Google. 

    It was really strange to see that heaps of others had the same issue so I was pretty sure that it was CC related. 

    However, this was the only real solution I found so I just wanted to say a MASSIVE thank you and now my townies are looking normal again! 

    I just don't quite understand why it picked that moment to glitch but it's all good now.

    Yay!

    Thanks

  • zatibka's avatar
    zatibka
    7 years ago

    Thanks alot for helping me! I Have been looking for this solution for Months! And i've finally found it! Thank you alot <3

  • Dayday887's avatar
    Dayday887
    7 years ago

    i have same thing buts not ea eyelashes its a mod but idk i have atleast 1000 mod dont know what to do! i dont wanna loose them but i might

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