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Hero+

Re: Issues with Onedrive and video card

@MayaRose1138 Sorry for the late reply; I ran out of time last night. Your dxdiag shows some crashes of the Nvidia graphics driver that should be addressed. Dell offers a newer driver for your laptop here:

https://www.dell.com/support/home/en-us/product-support/product/alienware-m18-r2-laptop/drivers

You're looking for the Nvidia GeForce RTX graphics driver dated July 5. I would suggest updating the Intel graphics driver too; it's dated June 12. Both are in the Video category.

The order of operations here is install the Intel driver > reboot > install the Nvidia driver > reboot. Run each driver as an admin: right-click the downloads and select "Run as administrator."

For MCCC, I'd download a fresh copy and test that.

1 Reply

MayaRose1138
Seasoned Ace
1 year ago
The driver and video card issues seemed to have cleared up on their own, or the files you mentioned were part of a windows update. So everything seems to be currently working fine, just got to find and reinstall some script mods. Thank you for all your help!