Re: Low FPS drop to 14

@puzzlezaddict 

Fps can be stably locked at 14, but sometimes jumps from 13 to 15 fps occur.

Yes, I tried in every way. Turned internet off completely. The problem was also temporarily solved, but it was worth going in after some time, the problem immediately returning.

I don't like to throw around such files, but maybe it will help. "Sensor Only" I could not manage to put, so everything is in one pile.

@Diablolend  Sorry for the late reply.  My log reader couldn't open the file, and I wasn't sure why, until I opened it in another app.  The file is just an extensive system report with no logging at all.  So please try again, and this time, make sure the "sensors only" box is checked.  (If "summary only" is checked, you'll have to uncheck that first.)  That will give you a set of sensor readings in a window that also shows the option to log real-time sensor data.  That data is far less extensive than what you posted, in case you're still thinking about how much to share on the internet.

You can take this report down if you want.

https://drive.google.com/file/d/1XuQ6BYxYNTot_Sdm6YTCO8BiFwMiMbvo/view?usp=sharing

@Diablolend  Were you running anything else while playing Sims 4, I mean other than Origin and hwinfo?  The log doesn't contain anything particularly concerning, but it does show that your system was using almost 11 GB of physical memory at peak, and almost 16 GB virtual memory.  While that's not a problem in and of itself—your computer can certainly handle it, and Sims 4 data shouldn't be paged out—it does suggest something else going on in the background, since the game and Windows shouldn't be using that much memory on their own.

Please try playing in a clean boot.

https://www.windowscentral.com/how-clean-boot-windows-10

When you reboot, go through the Task Manager's background processes list shutting down anything that doesn't absolutely need to be running: some programs don't get disabled in a clean boot.  You don't need to log again if you don't want to, although I'd be happy to look over another hwinfo log if you do post one.  But while you're playing, both right after loading a save and after the game has been running for at least 10 minutes, bring up the Task Manager and check how much RAM Sims 4 is using as well as the system overall.  Let me know what kind of numbers you see.

Please also let me know whether this problem started before or after you installed Windows 11.  I've seen a couple of reports of similarly bad performance on 11, although I've also heard from people for whom the game runs perfectly fine.  One difference may be that your CPU isn't supported, even if (as you're seeing) the OS generally runs fine.  Still, games can be more finicky than most software, and not all games run the same.  But of course it's a good idea to rule out more obvious issues before chalking this one up to an incompatibility with the OS.

Just quickly want to add that the CPU (the i5-6400) is indeed not officially supported for Windows 11, when checking the Supported Intel Processors list for Windows 11: here.

Could this maybe be the cause of the issue?

It also makes me question how you were able to install Windows 11 on an, according to Microsoft, incompatible PC. But that is a different story I suppose. 😅

@puzzlezaddict 

There's nothing wrong with my system. Yes, in addition to sims 4, I have a browser, steam, discord and a couple of other programs. Naturally, I tried to turn everything off. It didn't help.

So. We don't come to anything at all. I have stated my problem. I don't want to dig into the system when everything is fine with it. I have already written that the problem is not in Windows 11 or something else in my system. Just let the developers know that there is such a problem and it remains. I'll be happy with that already. Thanks.

@Diablolend  This is not a Sims 4 issue, and it may not even be a "Sims 4 on a system running Windows 11 on hardware that's not officially supported" issue either.  If it were, we'd see many other reports, not just the three or so I've read.  There are other known low fps issues, but yours doesn't fit into those categories.  Since it's not universal, the issue is by definition at least in part due to something on your system.  Therefore, this is not a problem for the developers to solve.

If you'd like to continue troubleshooting, let me know.  But the first step would be to eliminate some of the remaining variables, which it sounds like you're not interested in doing.