EA_Solaire
Community Manager
3 years agoRe: Majority of my DLC for sims 4 are gone after I switched from origin to EA
If the packs aren't showing there, but you've bought them through Origin, this means you're currently logging into a different EA account than the one you had originally bought them on.
Please contact the live support team so they can help you locate which account your packs are tied with- here on the forums we don't have access to your account details to help you locate the original account. If you have any troubles reaching out to live support there, please let me know.