Re: Missing packs on loading

@backwardoracle  Try repairing the game: open your game library, hover over the Sims 4 icon, click the three dots, and select Repair.  If that alone doesn't help, clear the EA App's cache and repair again.

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

I've also seen a number of reports that the EA App doesn't load packs properly when the computer is offline.  If you've been playing offline, please try launching the game while online once, then go back offline if you want.