Forum Discussion

Re: mouse cursor wont change to sims 4 version

I had this exact problem and finally managed to find a solution! Someone commented about it in another forum. You need to disable origin in game.
If you don't know how to do that, it's super easy. Open origin, go to Game Library, find Sims 4 and right click on it. Then click 'Game Properties', and then "Disable Origin In Game for The Sims™ 4 Collector's Edition". It fixed the issue for me so I hope it does for you too!

4 Replies

  • EA_Mai's avatar
    EA_Mai
    Icon for EA Staff rankEA Staff
    8 years ago

    Hi everyone,

    I've merged two threads about the same issue in one single thread - to keep information in the same place 🙂

    If disabling Origin In Game makes the cursor look as it should, it's possible there's some kind of incompatibility between a program running in your computer and Origin In Game.

    If you want to play with Origin In Game enabled, so you want to keep troubleshooting the problem, I would recommend performing a clean boot in your computer. If while doing the clean boot you can open the game with Origin In Game enabled and works properly, then we will know there's something causing compatibility issues.

    Hope that helps! 🙂
    -Mai

  • Caiyah14's avatar
    Caiyah14
    7 years ago

    Hi! I yesterday i saw your comment and did the exact steps you said. While i was playing yesterday everything went fine and the mouse problem was fixed. Now im back on the sims today and the mouse problem reoccured, even though origin was already disabled in the game, i enabled it then disabled it again. But the regular mouse still shows up on the side of the screen. Do you or anyone else have any other tips?

  • If you use discord it might work taking off the discord overlay. It worked for me 🙂

  • This was the solution for me. Mouse is back to normal after turning off the option. Thank you because it was really bothering me.

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