Forum Discussion

kreatora's avatar
kreatora
Hero (Retired)
6 years ago

Re: my sims 4 game wont load past the main menu

@Macyeea

Move the mods folder to the desktop.
Delete localthumbcache.package file in the game folder - IMPORTANT!
Fix the game in Origin.
Origin/Library -right click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.
Turn on the game to create a new, empty mods folder and check if a game is working now without mods and CC.
Check if there are new updated versions of the mods and CC you are using.
Then copy from desktop your mods and CC and paste it in the new mods folder. First, paste script mods one by one every time checking if the game is OK. Do the same with CC but if you have a lot of this, try the 50/50 method. ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
You need to find culprits and either remove it or replace it with an updated version

If it will not work could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the text file to your post directly in option "Reply" - not Quick Reply

I don't work for EA

3 Replies

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.51,968 PostsLatest Activity: 4 minutes ago