Re: my sims 4 saves are gone

That worked, thank you so much! Thank you everyone for helping me get my saves back, I really appreciate it 🙂

Hi, I have exactly the same problem. I tried fixing my game with https://sims4.crinrict.com/en/2014/09/save-games-disappearing/  but it didn`t work.

I would try renaming my saved game file, but I have atleast 30 different saves and the newest one is named Slot_00000007.save so there is nothing to rename, right?

Is there anything else I can do?

@a56cbd580cef3270

When I've come across this problem of having a lot of saves in my game and need to rename them is to move the saves folder to the desktop, and take only a few or so, maybe 10 at most at a time, and rename them in a 02.save, 03.save, 04.save, etc. up to 10.save

For example:

Slot_00000002.save
Slot_00000003.save
Slot_00000004.save

Load the game, select a save from the Load Game Menu and take notes of what save is what. To help keep track of the saves better.

I tried renaming but then i got this warning pop up saying "if you change a file name extension, the file might become unusable". Is it still safe to do it?

@a56cbd580cef3270

Yes, I get that warning message every time I need to rename my saves.

Thanks for the help! I can finally continue playing with where I left off!

I have the same problem, but when I open my saves folder nothing is there. There is only another folder that says scratch, does this mean that all my saves are lost?

@Bubblecake1000

The saves may have been moved to OneDrive or another folder on your computer. To see if this is the case, search for Sims 4 on your computer.

Click Start, in the search box type in Sims 4. Go to where the path takes you.

By default it should go to: C:\Users\Username\Documents\Electronic Arts\The Sims 4

- This is where user files get installed and saved.

If it takes you to OneDrive, move the Sims 4 folder to your desktop and turn off or disable OneDrive.

Moving the Sims 4 folder to the desktop or back to the Electronic Arts folder and turning off OneDrive is safe to do and helps the user folder not be saved to OneDrive anymore.

Sims 4 and Onedrive don't work well together. If the user files aren't in the Documents\Electronic Arts\The Sims 4 folder, the game can't see or use them.

How To: Turn off, disable, or uninstall OneDrive
https://support.office.com/en-us/article/turn-off-disable-or-uninstall-onedrive-f32a17ce-3336-40fe-9c38-6efb09f944b0

My save has gone too... followed all steps from this post and still no look. When I find the sims folder on my computer the saves folder is empty. And when I find it elsewhere I still can’t find the saves. Please help my daughter is devastated 

@Mollyjai88

If you've already tried searching your computer [Click the Start button and in the search box, type Sims 4 and follow the path it gives you] and checking that the game files weren't saved to some where else on your hard drive, external drive or OneDrive, you might try contacting a local computer repair shop to see how much they'd charge to possibly recover the Sims 4 files.

Something that maybe worth trying is to launch the game, create a new Sim and save the game. Go back to the Main Menu and press the Load Game button. Select a saved game. Mouse over or hover over the tiny folder under the game saves information. Like shown in the photo in the post linked below:

Sims 4 - Lost all Saved Game Data - https://answers.ea.com/t5/Technical-Issues-PC/Moved-Sims-4-folder-to-desktop-and-have-now-lost-all-game-data/m-p/7321604#M131867

This will hopefully give you an idea of where the game is saving your saved games.

Hey, 

I’ve tried everything on this topic and my saved games still aren’t loading. I do still have all the saved files in my library but i can’t get them to work. Any help on this would be greatly appreciated. 

HI @kim5503 

Here's some tips on how to find out which user folder the game is using: https://sims4.crinrict.com/en/2018/07/how-to-find-your-user-folder/

If you create a new save game, does that appear when you reload the game ?

The new saved games that I create still stay there when i reload the game, I just can’t get my old game files to work. 

HI @kim5503 

did you check on the path and make sure your old saves aren't in a different location than the game is using ?

If your game is a ver file is it the same process of something different?

E.g

Slot_0000001e.save.ver1 

I'm trying to find my saved game that I lost and its not in my one drive or anywhere else. In my saves I have about over 100 and a lot of them are .VER or .VER0 .VER1 ect...

I didn't start checking them bc I didn't know what the VER ones were and I didn't want to do something I shouldn't. But now I know I'll start going through my saves 

Im literally having this problem right now! I made a lot in Magnolia Promenade, but since I didnt have any neighbors I decided to make different families in the world of Newcrest. Today I get ready to login and play my sims 4 family and its gone... most of my saved game files were duplicated. Each one I tried to click kept putting me back to my Brindleton Bay family home. Even when I KEPT trying to click my newcrest family it kept bringing me right back to the Brindleton Bay family home. I dont know what to do........

@Launtra03  When you load the save and land in a household in Brindleton Bay, is this within the same save where your Newcrest family lives?  You can go to Manage Worlds to have a look.  If the Newcrest household is available, you can just switch back to them.

If the Brindleton Bay household is in an entirely different save, please go into Documents\Electronic Arts\The Sims 4\saves, and remove all the files inside.  (You can put them in a folder on your desktop.)  Move back just one of the save files, specifically one that ends in .save, not .save.verx, launch the game, and load the save showing at the Main Menu.  If it's the Brindleton Bay household again, quit without saving, remove that save file, and try a different one.

Thank you so much for this!!!