Re: newcrest update

we're players and forum users  here trying to help each other this has worked for some players if you wish to contact CS to see if they can assist instead see below part  2

1. Go to control panel.
2. Go to Internet options.
3. Click the connections tab and at the bottom of the window click on LAN SETTINGS.
4. uncheck the option Use a proxy server for your LAN.
5. Click Apply.
6. Close Origin restart the computer.

Part 2

http://help.ea.com/en/article/contact-ea-help/

http://help.ea.com/en/contact-us/new/