Re: Objects interactions and last exception.
Did you also rename the entire user folder ?
Could you please attach the last exceptions you're getting ?
You will either need to c/p the content of the file or create a .rar file and upload that.
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These are all rather old ones. Could you delete them and trigger the error again and see if you get new ones.
Also try this:
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
- Custom content like clothing, hair, skins, make up ....
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
I'm attaching two last exception files. One with cc/mods activated and the second one without cc/mods. Again, the error occurs either way.
Tomorrow I'll try with the recommended resetting method. Thanks again.
- @Gaarel You game is outdated. Your game version is 1.54.120.1020 but the current version is 1.55.105.1220.
Maybe this is a reason. Go and update your game . - @Shareliara I know, but I'm afraid (and I'm almost sure) that updating my game will cause even more problems as it actually happened to many other gamers, who after September's patch cannot even use build/buy mode and switch to life mode. I want to solve this issue first because, as I explained above, the errors were born with the patch from June. 😞
I tried a new game without cc/mods but nothing has changed. Attaching the new last exception (just in case).
Luckily, I could access CAS and build/buy without any further bug. So, I'll put back my Mods folder and try the resetting...I'm losing hope right now, because if that won't work I really don't know what to do next. 😞
- @crinrict Oh dear, I've tried and not even resetting has worked for me. Thank you for your time spent trying to help me anyway!
I still can't understand why, but I'm 100% sure it's June's patch fault. I've never, NEVER, encountered such problems before even using tons of cc. I really don't understand. I'm upset but at least I can still play the game, just I won't be able to watch TV, take soaks and massages. Is it there a way to directly contact the "gurus" or developers? Would you be willing to share your save with me ?
If so, please zip your saves folder and upload it somewhere like dropbox,, googledrive or OneDrive and PM me the link.
I tested a few of your saves and get no errors.
Are you sure you didn't put anything back when you tried the factory reset ? Tested on a new save with nothing added back ?
I'm moving this to tech so someone else can assist you further with troubleshooting as I'm going on a break for a week.
- @crinrict Yes, I'm sure. Before starting a new game I have removed the Mods folder and disabled cc/mods option in-game. It's strange, but I'm glad to read this, that with the same save files the error does not occur. Thank you for your time, what is the next step then? Do I have to write a PM to someone or something else?
- @Gaarel Very strange.
I only tested one of your saves as time was short.
Could you tell me which one was the new save that never saw any mods ?
You can find instructions how to find the right file name here: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-does-this-forum-work/m-p/7368675#M83549
Als let me know which family. @crinrictI'm sending you the video via OD since it's too big to attach it here.
By the way, although it is a video from a couple of months ago, you can actually see what happens every time my sims try to watch TV or take soaks/mud baths despite having updated the game, resetted factory options etc.
Thank you.
@crinrictI only use 2 mods. The Mannequin Uncapper (100) from LemonyLin (ModTheSims) and Andrew's Studio (Sims 4 Studio) custom umbrellas (plus Custom Umbrellas Set 1 from Feyona, which are recolors). I have to admit they're pretty old by now but, again, before June's patch all was working correctly and I have experienced the same errors without mods.
Then there are another few things which I'm not sure if they can be properly defined as "mods" but they are:
necrodog's HD feet (version 5 from his tumblr);
LUUMIA's Dr. BODEII (Lean) and BodyHair (version 5 Plus).
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