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@puzzlezaddict @Omg dude you are a life saver that was it!!! Just needed it documents. That was so dumb and simple you have our gratitude!!!
@FuzzVVizard Right, the files need to be in the Documents directory, specifically in Documents > Electronic Arts > The Sims 4. The game won't read them if they're anywhere else, including on the desktop.
@puzzlezaddict @Omg dude you are a life saver that was it!!! Just needed it documents. That was so dumb and simple you have our gratitude!!!