EA_Solaire
Community Manager
3 years agoRe: Origin doesn't recognize Sims 4 from steam.
Hey @ToxicmanSK,
If you've already contacted Steam support about this as well, we can go ahead and look into getting The Sims added to your Origin account for you so you can access your game there instead. This isn't something that can be done through AHQ as we don't have access to your account details here, so you'll want to reach back out to live support so they can have another look.
Please try reaching out to the support team via Twitter or Facebook for help on this, if you have any issues, be sure to let me know!