Forum Discussion

Re: Origin says I'm not connected to the internet but clearly I am. Help?

Make sure you have Proxies turned off.

Control Panel --> Internet Options --> Connections --> LAN Settings --> Untick Proxy Server

Here's some other suggestions: http://answers.ea.com/t5/Origin/How-to-Fix-Origin-Login-Unavailable/td-p/3218195

If this doesn't help, check this thread: http://answers.ea.com/t5/Origin/Origin-Client-says-quot-Online-login-is-currently-unavailable/td-p/2069735/ or this one: http://answers.ea.com/t5/Origin/Origin-Client-says-quot-Online-login-is-currently-unavailable/td-p/2069735/

16 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago

    Thank you so much!!!!!! this just fixed so many problems!

  • i had vpn running ie:NORD. i just disabled it and it ran fine after that

    hope that helps somone lol.

  • Crinrict thank you so much. you saved my life. you have no idea how sad i was that i was unable to play sims 4.

    Thank You!   this was the only thread i found that solves this. Guys this works!

  • Subbyil's avatar
    Subbyil
    6 years ago
    @crinrict I have this problem but it says when verifying game updates that I am offline when I have a full bar of internet. I really want to play my game but because of this update problem, I cannot play ☹️ And the Proxy solution doesn´t work. Please help me 🙂
  • s_stutler's avatar
    s_stutler
    Rising Veteran
    6 years ago
    @Subbyil I've finally fixed this issue, after 1.5 days of nonstop searching. There are literally hundreds of people complaining about this after the last Origin update. EA has released an older version on their website, and it fixed my issue. I was BANISHED to offline mode, with a full 5 bars of Internet! I tried everything... nothing worked,

    You'll want to exit out of Origin, uninstall Origin. And re-download the older version. This also stopped the "insert disc error" that many are also experiencing.

    Good luck!
  • s_stutler's avatar
    s_stutler
    Rising Veteran
    6 years ago

    You can grab it from HERE >> https://filehippo.com/download_origin/post_download/ <<

     --- Exit out of the current Origin. Uninstall from "Programs and Files" and then install the old version. -- 

    Some things to keep in mind while using the old version. 

    ** Make sure you uncheck "Keep Origin and my games up to date" on the installation box that pops up BEFORE you press install. If you don't do this, the Origin client will attempt to immediately update as soon as you install. 

    ** Make sure that you do not exit out of the client. if you can leave the computer on, that is the best way. Simply minimize the client when not in use. If you lose Internet, while having the old client; when it comes back on, it will ask you to update. Just exit out. Uninstall, and reinstall. 

    ** Make sure you by-pass Origin when playing your games. Once you have logged in successfully to Origin, you can play your games. BUT. Others have claimed (I have not confirmed myself) that if you click on the game IN Origin, it will ask you to update Origin and then kick you to Offline mode. BUT. I found. If you right-click on your game on your desktop or where ever you have it installed on your computer.. and click "Run as Administrator" The game will load.. Origin will not interfere, and you will be able to successfully by-pass the broken install update until a permanent solution is available.. 

    This is how i have been playing my game🙂 

    Happy Gaming !! 

  • for me, proxy was already unticked. but it still won't work


    @crinrict wrote:

    Make sure you have Proxies turned off.

    Control Panel --> Internet Options --> Connections --> LAN Settings --> Untick Proxy Server

    Here's some other suggestions: http://answers.ea.com/t5/Origin/How-to-Fix-Origin-Login-Unavailable/td-p/3218195

    If this doesn't help, check this thread: http://answers.ea.com/t5/Origin/Origin-Client-says-quot-Online-login-is-currently-unavailable/td-p/2069735/ or this one: http://answers.ea.com/t5/Origin/Origin-Client-says-quot-Online-login-is-currently-unavailable/td-p/2069735/


  • BlackjackWidow's avatar
    BlackjackWidow
    Hero (Retired)
    6 years ago

    @KateS1971 - Do you have a USB thumb drive or an SD card in a card reader? Try removing any / all of those from your computer and see if you can log into Origin after that. 

  • FlamingoKicker's avatar
    FlamingoKicker
    New Ace
    6 years ago
    @s_stutler Thank you for your suggestion. This worked for me. Only I tried to find my Sims 4 files on my computer and they are nowhere to be found. Where did EA take them away to? I can still play but I have no idea where the file for the game went. I see my Sim 3 folder under Electronic Arts but they have us hostages under Origin apparently. Anyway, as long as I keep my Origin's "Automatic Update" button unchcecked it won't screw up again? Just wondering.
  • Hi there,

    I have the same problem with the uplay not conecting and the Epic App not conecting, in total about three games i thought i had lost. I have tried all the ideas that had been suggested and nothing worked. But i read youre advice you gave to someone on this thread and it all now works and i have my games. I thankyou so much for that. 🙂