Re: Re: Sims 4 randomly crashing

@puzzlezaddict here's the dxdiag file. Hopefully that can tell you what's going on. Hopefully you can help, if not, I may have to wait until the next patch.. if it's patch related. Thanks in advance.

@Lisfyre  The Sims 4 crashes in your dxdiag are all access violations, meaning the game tried to access memory in a manner that wasn't allowed.  So the first thing to try is to repair the game in Origin: open your game library, right-click on the Sims 4 icon, and select Repair.  If you get another crash, clear Origin's cache:

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

restart your computer, and repair again.

If that doesn't help, please try playing in a clean user data folder.  Move your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content.  Don't add anything to the folder; just start a new save and see whether the game still crashes.  Let me know either way.  And if you do get a crash, please also let me know what was happening in-game at the time.

I have done all these things and still my game will crash. It is getting really regular too. I did not have it happen until i repaired my game. 

@mariepeek26  There are a lot of reasons Sims 4 might crash.  Is there a pattern to the crashing, either in-game or outside of it?  For example, some people report crashes when their sims travel.  If you have a lastcrash.txt in Documents\Electronic Arts\The Sims 4, please either copy and paste it into a reply (use a spoiler tag) or create a .rar file and attach it to a post.

Please also run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/