Forum Discussion

Re: Redeem code early issue

I redeemed a code for the preorder but nothing showed up in my library. I know it cannot be downloaded until tomorrow but I looked on the store to see if it even registered that I got the game but nothing the store was asking me to purchase it again. Did I make a mistake or will it just show up tomorrow to download?

6 Replies

  • eecookie's avatar
    eecookie
    2 years ago

    same but I bought today when its supposed to come out?? Its not funny if it just swallows my code and doesnt give me it

  • janyses's avatar
    janyses
    Seasoned Ace
    2 years ago

    It comes out later today, in about 8 hours. Even though it hasn't released yet, the app still should show that you own the pack after redeeming the code. That's how it usually works. Then at release time, you can download. If it still shows that you don't own the pack, you can't download.

  • I have the same issue! My redeem code has been swallowed and not showing in my games library! 

  • frequently_basic's avatar
    frequently_basic
    Rising Rookie
    2 years ago

    @xxmegiie94xx If you go to manage worlds you should already be able to see the new world icon. If you move your cursor on it and it says pack has been preordered and not ready for download, then you're good 🙂

  • PixieNyx92's avatar
    PixieNyx92
    2 years ago

    Thank you I will have to check that soon as I get home. I hope it all works out for everyone.