Forum Discussion

Re: Redeem Product Code on EA App with an EA ID Child Account (Not Email Based)

@bezzzzzzaaaaa  You can't generate a code to redeem.  If you already have a code, you should be able to redeem it within the child's account.

For now, what you can do is add Sims 4 to your own EA account and then contact EA customer support to have the game moved to the child's account.

https://help.ea.com/en/contact-us/

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