Re: Screen glitch after 9/18 update
@CocoLennox Please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
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I have run a dxdiag and attached the report
@CocoLennox Please update your graphics driver, which is from 2018. You can get the newest driver from AMD:
Run the installer as an admin: right-click the download and select "Run as administrator." Restart your computer after installing and before trying to play.
If that doesn't help, please remove any files in ConfigOverride, in Documents > Electronic Arts > The Sims 4.
If that doesn't help either, please try switching to DirectX 9 or 11 mode, whichever you're not currently using. Here's how:
https://answers.ea.com/t5/PC/DirectX-11-DX11-for-The-Sims-4-A-Step-by-Step-Guide/td-p/13711976
@puzzlezaddict Thank you! Updating the graphics driver fixed the problem!!!
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