EA_Arrenai
EA Staff (Retired)
7 years agoRe: Send Help
Hey there @canesman1013.
The Sims 4 requires registration on Origin.com to activate and launching from the Origin client in order to run. Unlike The Sims 3 and other previous games that were available stand-alone or on other launchers like Steam, The Sims 4 is exclusively on Origin. It may be that you're running through a desktop shortcut that still goes through the Origin client on the backend.
If you're not running any CC, please try a repair through Origin, and it should help in this case.
Arrenai 🐱