Shizu9no1
3 years agoNew Veteran
Re: Sims 4 - first Get Together and now everything's gone
I am reporting back to let you know that my problem with purchased packs missing from my EA App's Game Library has finally been resolved.
Yesterday morning, I was able to request a LiveChat session and the EA Game Advisor (named Rohit) very quickly and efficiently restored my missing Get Together and Digital Deluxe Upgrade packs.
Restoring the Digital Deluxe Upgrade pack caused the Spa Day pack to go missing, but Rohit persevered and restored the Spa Day pack, too.
After a month of not being able to play Sims 4 due to the missing packs, I'm very grateful to the wonderful Rohit for his assistance.