Forum Discussion

Re: Sims 4 - Packs missing from EA app

@9789rr  Does Origin think your packs are installed?  Please check: open your Origin game library, click Sims 4, select Expansion Packs (it might be under More), and scroll through the list.

2 Replies

  • @9789rr  Please go to ea.com, sign in, open Account Settings > Order History, and find the purchases of these packs.  Let me know what the details say: Completed, Processing, or Failed.

    If you don't see the purchases in your order history at all, you're probably signed into the wrong EA account.