Forum Discussion

Re: Sims 4 - Packs missing from EA app

After the EA app updated, my account only reflected the Sims 4 basegame, excluding my 26 DLCs. My Sims 1 and 2 legacy collection games were also missing. I checked through my desktop files, and the missing files are there. However, when I click on the sims 1 and 2, it says I do not own the games.

1 Reply

  • Presha05's avatar
    Presha05
    New Novice
    8 months ago

    I have tried clearing cache and restarting the app multiple times, but it did not work.