Re: Sims 4 - Packs missing from EA app
I have two packs that I bought a while ago, Vampires (downloaded December 21 2024) and For Rent (downloaded November 26 2024). I also had Growing Together but that one isn't even in my download history. Both are shown in my download history but cannot be accessed in game or downloaded in the store, as the only options are to purchase the packs. I also had Growing Together but that one isn't even in my download history. I tried a few online fixes like the one where you check for the game files for the packs, but I have ep13 (growing together), ep15 (for rent), and gp04 (vampires) in the correct location. I can't find anybody else with this exact issue though.
I was on the EA support chat and was told to check my order history, which had no records of the packs, and my emails which also have no record of the packs. I'm just really confused because I literally have game saves that I can go back to that say "requires growing together" and etc. Looking for any help anyone can provide or someone else with this issue so that I stop feeling crazy. Thanks!
